The customer wants the QBR to be a list of new features. How would you keep it useful?

Instruction: Choose a feature relevant to a real customer goal. Do not imply that every business review must follow the same agenda or that an unreleased capability is committed.

Context: Respects the customer’s request while connecting feature discussion to a practical decision and a defined next step.

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I’d ask what they want to decide from the feature update. They may be planning a rollout, checking whether a blocker is resolved or simply trying to stay informed. I’d prepare around that need rather than rejecting their requested agenda...

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