The customer keeps declining business-review meetings. How would you maintain a useful relationship?

Instruction: Adapt the format and cadence to the customer’s decision needs and communication preferences. Keep evidence gaps visible rather than using meeting attendance as the health verdict.

Context: Replaces repeated calendar requests with a relevant, low-friction exchange while checking whether disengagement reflects a deeper problem.

Updated

Official answer available

Read the opening below, then unlock the full answer and practical guidance.

I’d ask whether the issue is timing, audience or the usefulness of the meeting. I’d review what we have been offering them; a recurring usage presentation may not justify their time...

Upgrade to view official answer

Related Questions