The assistant refuses harmless requests and users start working around it. How would you respond?

Instruction: Explain how you would handle a safety control that is too aggressive.

Context: Tests how the candidate diagnoses the problem, chooses the safest next step, and reasons through recovery. Explain how you would handle a safety control that is too aggressive.

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I would treat that as both a safety problem and a product problem. If users feel they need workarounds for legitimate requests, the system is likely overblocking in a way that is training bad user behavior and eroding trust.

I would inspect which benign workflows are...

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