How would you justify platform investment when the ROI is indirect?

Instruction: Walk through how you would frame the problem, compare the tradeoffs, and make a recommendation under ambiguity.

Context: Tests senior-level product judgment under ambiguity. Strong answers should frame the problem, compare options, and make a clear recommendation.

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For internal platform investment, I would build the case in terms the business can feel: engineering hours lost to fragile systems, incidents or support cost created by the current stack, and launches we keep delaying because...

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