[Operations] How do you know when HR is becoming a bottleneck?

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I usually look for a few signs: managers waiting on routine answers too long, processes slowing down because every step has to pass through HR, employees confused about status, and HR spending so much time reacting that it cannot improve the patterns creating the work. Those are signals to investigate, not proof that centralization is the cause.

I also think bottlenecks often come from...

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