[Onboarding] How do you collect useful onboarding feedback instead of polite feedback?

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I would ask specific questions at more than one point in the first weeks and months, because a single end-of-onboarding satisfaction score can miss problems that appear later. New hires may also hesitate to criticize, so I would not assume a positive answer means everything worked.

I would ask what was unclear, what took longer than expected, what...

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