[Performance] How do you help managers distinguish performance issues from engagement issues?

Updated

Official answer available

Read the opening below, then unlock the full answer and practical guidance.

I usually start by asking what specifically is happening in the work. Is the issue missed deadlines, quality problems, lack of follow-through, poor communication, or inconsistent output? Then I ask what context may be contributing. Sometimes low engagement shows up through performance...

Upgrade to view official answer

Related Questions