[Supplier] A key supplier misses commitments repeatedly but the business still depends on them. What do you do?

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When dependence is high, I do not want to confuse frustration with strategy. I would quantify the failure pattern, make the business impact visible, and separate what needs immediate containment from what needs a longer-term response. That usually means a direct supplier performance conversation plus an internal plan for how much exposure we are willing to keep carrying...

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