Instruction: Describe how you would build a quality dashboard for different audiences.
Context: Assesses whether the candidate can design a practical architecture and explain the main tradeoffs. Describe how you would build a quality dashboard for different audiences.
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I would design one shared dashboard with role-specific lenses, not two totally separate truths. Product needs to see user-facing outcomes like task completion, satisfaction trends, escalation quality, and segment-level experience. Engineering needs the underlying operational breakdown: failure modes, trace slices, tool issues,...
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