Human review keeps an AI workflow safe, but the customer cannot staff the approval queue at peak volume. What would you change?

Instruction: Use the fictional peak queue below. Calculate the no-break ceiling, distinguish it from sustainable capacity, and keep all current approval requirements enforced until the authorized owner changes them.

Context:

These are fictional queue inputs for a customer pilot. Begin with no queued work and treat three minutes as the review effort per proposal for this calculation. Reviewers cannot exceed the resulting no-break ceiling; interruptions or slower cases reduce throughput. Actions must not execute merely because they wait too long.

Case inputValue
Sustained arrivals in the modeled peak hour120 proposals per hour
Available authorized reviewers3
Review effort per proposal for this calculation3 minutes
Current action policyEvery proposed change requires human approval
Additional staffingNone committed
Automatic changesNot currently authorized

Your task: Calculate the optimistic approval capacity and minimum backlog growth if all proposals continue entering the review queue. Recommend one initial scope, capacity or policy option, explain the work it excludes or defers, and identify what must be measured or approved before expanding. Do not create an automatic path without the policy owner's authorization.

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For this fictional peak, three reviewers taking three minutes each can complete at most 60 approvals an hour without breaks. With 120 arrivals, the backlog grows by at least 60 an hour if we admit everything...

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