Tell me about a time you noticed a small problem before it became a bigger one.

Instruction: Explain how to answer with a story that highlights observation, initiative, and calm follow-through.

Context: Checks whether the candidate can tell a proactive problem-spotting story that fits flight attendant work.

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In one of my previous roles, I noticed that a booking note had been entered incorrectly for an arriving guest. It looked small at first, but I knew it would create confusion at check-in and could easily turn into a longer complaint once the guest arrived. I checked the details, corrected the issue before the customer came in, and updated the rest of the...

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