Instruction: Explain how to answer this without sounding bitter, passive, or overly dramatic.
Context: Checks whether the candidate can show maturity, teamwork, and professionalism when describing internal conflict.
Official answer available
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In a previous customer-service role, I worked with a teammate who tended to get short with coworkers during busy periods, which started affecting handoffs and creating tension on the floor. Instead of complaining about it to everyone else, I spoke with them directly...
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