[Behavioral] Tell me about a time you had to recover trust with a stakeholder or supplier.

In one case, a stakeholder had lost confidence in procurement because a prior purchase had felt slow and the communication around it was not very clear. By the time I got involved, the relationship was already skeptical, and the easiest thing would have been to become defensive about what happened before.

Instead, I focused on being direct about what the current request needed, where the earlier friction came from, and...