[Stakeholders] How do you handle a business partner who promises things to a supplier before procurement agrees?

First, I would contain the immediate issue. I need to know what was promised, whether the supplier is already acting on it, and what risk now exists because procurement was bypassed. Then I would realign internally before the supplier relationship gets even messier.

Longer term, I would treat it as a role and trust issue, not just a one-off frustration. If the business...