[Behavioral] Tell me about a time a solution worked on paper but failed in practice.

Instruction: Answer this as a story about learning from the gap between design and real-world operation.

Context: Assesses whether the candidate can reflect honestly on a solution that looked sound but did not perform well in reality.

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A workflow passed our scripted tests, but users struggled after release because interruptions were common in their work. The design expected them to finish each request in one sitting...

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