[Behavioral] Tell me about a time a solution worked on paper but failed in practice.

Instruction: Answer this as a story about learning from the gap between design and real-world operation.

Context: Assesses whether the candidate can reflect honestly on a solution that looked sound but did not perform well in reality.

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One project delivered a workflow that met the documented requirements and looked fine during testing, but after go-live users struggled with it in practice. The issue was not that the system was broken. It was that the design assumed users would complete steps in a sequence that did not match the pace and interruptions of their actual...

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