[Stakeholders] What do you do when end users and leadership want different things from the same solution?

Instruction: Explain how you handle conflicting priorities between day-to-day users and leadership stakeholders.

Context: Assesses whether the candidate can handle a common BA tension between executive goals and user reality.

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I try to make the conflict visible in terms of business goals and operational consequences, not just opinion. Leadership may be optimizing for standardization, control, speed, or reporting. End users may be reacting to workflow friction, exception handling, or the practical reality of getting work done. Both views can be legitimate, and the mistake is usually assuming one side is simply...

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