[Process/Documentation] What does a good current-state process map include, and what should it avoid?

Instruction: Explain what makes a current-state process map valuable in a real business analysis context.

Context: Assesses whether the candidate knows how to create process maps that are useful rather than decorative.

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A good current-state process map should show how the work actually happens, not how people think it is supposed to happen. At a minimum, I want it to capture the major steps, handoffs, decisions, inputs, outputs, and the roles involved...

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