Tell me about a time you discovered the team was measuring the wrong thing.

Instruction: Answer this as a story about correcting the target the team was optimizing for.

Context: Evaluates whether the candidate can communicate judgment, collaboration, and ownership in a real setting. Answer this as a story about correcting the target the team was optimizing for.

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One example I would use is this: On one workflow assistant, the team was tracking answer acceptance rate as the main success metric. It looked healthy, but users were still reopening tasks and asking clarifying follow-ups at a surprising rate.

When we dug in, we realized...

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