Assess whether a client’s data is ready for an AI pilot.

Instruction: Explain your readiness assessment, the first evidence you would collect, and a practical go/no-go decision.

Context:

A fictional client offers 3,000 support-resolution records for an assistant. Some records contain customer identifiers, access permissions vary by team, many answers are outdated, and multiple records may describe the same incident. There is no approved evaluation set. The client says the volume alone should make a pilot straightforward. The intended first pilot is internal drafting with human approval.

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I wouldn't use record count as the readiness decision. I'd first confirm the intended user group, which records those users may access, and the approved purpose for using the data. Customer identifiers would get a separate handling review before anything is copied to a new system. Next I'd inspect a representative sample with support specialists...

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