The final pick scan times out during an outage
Instruction: Explain how you would preserve the work and resume without duplicating or losing a pick.
Context:
Order O-520 needs 6 identical units. You physically placed all 6 in tote T-520. The handheld showed 5 confirmed before you scanned the sixth unit; it then timed out without a success or failure message. The connection is unavailable. Your site permits offline picking only after a lead activates a numbered paper log, and that process has not been activated. Explain your immediate actions and the evidence needed before you resume.
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I would keep the six units together in T-520 and report the outage...
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