A pick location has fewer units than the system shows

Instruction: Explain how you would investigate and record the shortage before continuing the order.

Context:

Order O-417 requests 9 units of SKU M-28. The assigned bin B-14 shows 12 available units in the warehouse system, but you find 7 units with matching item labels. The adjacent bin contains similar-looking items. Your role allows pick exceptions and requests for replenishment; inventory adjustments belong to inventory control. Describe your next actions and what you would communicate.

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I would recheck the bin, item and unit of measure, then count the matching stock...

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