You need to support both conversational follow-ups and point-in-time policy lookup without leaking stale context. How would you do it?

Instruction: Describe how you would balance conversational continuity with precise factual lookup.

Context: Tests how the candidate diagnoses the problem, chooses the safest next step, and reasons through recovery. Describe how you would balance conversational continuity with precise factual lookup.

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I would keep conversational references separate from the evidence used to answer. Dialogue can tell me which policy or person the user means, but it should not decide which version is authoritative. I would represent the requested date explicitly...

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