How would you track an incidental finding when no clinician has accepted follow-up?

Instruction: Define the case states and closure criteria, then show how the workflow handles failed contact and a patient who has no established primary care service.

Context: A discharged emergency patient in this fictional scenario has an indeterminate renal lesion. After appropriate imaging review, a non-emergency outpatient characterization plan is justified and specified in the report. The listed primary care practice says the patient is not registered, the ordering clinician is off duty, and the first patient contact attempt fails. Design follow-up ownership from this point.

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This case is still unassigned, not successfully handed over. I would route it to the emergency department’s designated follow-up service or another agreed clinical owner. The task is to secure an accepted care plan, not simply resend the report to a practice that has already declined responsibility...

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