How would you design an intake and triage system for executive escalations?

Instruction: Design a scalable operating model. Be explicit about governance, tradeoffs, escalation paths, and how the system stays useful over time.

Context: Tests whether the candidate can design a scalable PM operating system that remains useful under complexity, politics, and growth.

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I would design executive escalation intake with two goals in tension: move real urgent issues quickly, and stop status or politics from bypassing normal prioritization by default. The first step is a clear intake standard. Every escalation should name the customer or business...

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