Usage is flat, but key customers love the feature. How do you decide whether to keep investing?

Instruction: Explain how you would frame the risk, make the call, manage stakeholders, and reduce downside.

Context: Tests high-stakes product judgment under ambiguity or conflict. Strong answers should show risk framing, decision quality, and calm stakeholder management.

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I would not dismiss the positive account feedback just because the aggregate usage is flat, but I also would not use a few happy customers to justify broad investment automatically...

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