Support is surging after launch. How do you decide between rollback and rapid iteration?

Instruction: Walk through your diagnosis, decision criteria, stakeholder management, and communication plan.

Context: Tests PM decision-making under pressure. Strong answers should cover diagnosis, tradeoffs, stakeholder handling, and communication.

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I would decide based on severity, reversibility, and trust risk. If the feature is breaking a core workflow, generating real churn risk, or damaging confidence with key accounts, I would...

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