A provider outage forces you to route to a slower backup model. How would you protect the product experience?

Instruction: Describe how you would handle degraded provider conditions without hiding the change from the product team.

Context: Tests how the candidate diagnoses the problem, chooses the safest next step, and reasons through recovery. Describe how you would handle degraded provider conditions without hiding the change from the product team.

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I would degrade intentionally instead of pretending nothing changed...

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Work through these questions in order. Read the answer aloud, then explain it in your own words.

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