A provider outage forces you to route to a slower backup model. How would you protect the product experience?

Instruction: Describe how you would handle degraded provider conditions without hiding the change from the product team.

Context: Tests how the candidate diagnoses the problem, chooses the safest next step, and reasons through recovery. Describe how you would handle degraded provider conditions without hiding the change from the product team.

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I would degrade intentionally instead of pretending nothing changed. That usually means prioritizing the highest-value workflows, tightening latency budgets on lower-priority requests, simplifying response paths where possible, and communicating degraded state clearly when users would otherwise be confused.

I would also revisit routing....

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