Tell me about a time you had to stay polished and professional through a long, tiring shift.

In a previous hospitality role, I worked a long event day that ran well past the original schedule, and by the final few hours everyone was feeling tired. I knew that was exactly when service quality could slip, so I made a point of staying organized, keeping my tone consistent with guests, and helping teammates reset priorities when the pace started to feel messy. I also paid attention to the...