Design a cabin recovery plan after a severe turbulence event once the aircraft is stable.

Instruction: Explain how you would assess the cabin, communicate, and restart normal operations after the immediate danger passes.

Context: Assesses whether the candidate can design a structured recovery plan after a high-stress in-flight event.

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I would design the recovery in phases. First comes stabilization: confirm the cabin is safe to move in, check for injuries, secure anything loose, and make sure the crew is aligned on what the current operating state actually is. No one should restart normal service until the cabin is genuinely ready.

Second comes assessment and reassurance. The crew should sweep the cabin in a structured way, identify passengers who need medical attention or extra reassurance, and use calm, consistent communication so people understand what is happening now. After severe turbulence, passengers do not just need service; they need to see that the crew has reset control.

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