Design a process for managing language barriers when several passengers need help at once.

Instruction: Explain how you would organize communication, prioritization, and teamwork when language slows the normal service flow.

Context: Assesses whether the candidate can design a calm, fair process for multilingual support under time pressure.

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I would design the process around triage, clarity, and confirmation of understanding. When several passengers with language barriers need help at once, the first step is to separate safety-critical communication from general service communication, because not every request carries the same urgency.

For safety-critical needs, I would use the fastest...

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