Design a process for managing language barriers when several passengers need help at once.

I would design the process around triage, clarity, and confirmation of understanding. When several passengers with language barriers need help at once, the first step is to separate safety-critical communication from general service communication, because not every request carries the same urgency.

For safety-critical needs, I would use the fastest reliable tools available: simple language, gestures, translation cards or approved digital tools, and help from crew members or passengers only if that fits procedure and preserves control of the situation. For non-urgent needs, I would queue and sequence them so the crew does not get scattered.