You suspect a passenger has had too much alcohol, but they are still demanding another drink. How would you manage it?

Instruction: Explain how you would refuse service, protect the cabin, and keep the interaction professional.

Context: Tests whether the candidate can handle a sensitive service refusal with safety judgment and de-escalation skill.

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If I suspected a passenger had too much alcohol but was demanding another drink, I would refuse service calmly and clearly. I would say something like, "For your safety, I am not able to serve another alcoholic drink right now, but I can bring you water or something non-alcoholic."...

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