A passenger records you on their phone while arguing about a policy they dislike. How would you handle it?

Instruction: Explain how you would stay professional, enforce the policy, and avoid escalating the situation.

Context: Tests how the candidate handles a modern high-pressure passenger conflict while staying controlled and policy-aware.

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If a passenger was recording me while arguing about a policy, I would keep my attention on the policy and the behavior, not on the camera...

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