Investigate a client failure after a hostname change.
Instruction: Choose the first two observations before revealing Stage 2; then identify the failing boundary and verify a correction.
Stage 1. A fictional service moved from api.old.example to api.new.example. One client reports a connection failure for the new URL. Application request counts did not increase during its attempts. Choose checks that distinguish name resolution, transport, TLS and HTTP without disabling certificate verification.
Stage 2 — inspect after selecting your checks
Sanitized observations from the same client and minute follow. The DNS answer matches the approved new load-balancer address. The documentation-only IP is fictional.
DNS api.new.example -> 203.0.113.20
TCP connect to 203.0.113.20:443 -> established
TLS request SNI -> api.new.example
TLS certificate chain -> trusted; certificate dates -> current
Leaf certificate SAN -> DNS:api.old.example
HTTPS client -> hostname verification failed
HTTP response -> noneUpdated
Official answer available
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I would first resolve the requested name and inspect a normal validating HTTPS connection from the failing client, including the selected address and TLS outcome...
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