Explain the difference between an estimated patient share and the amount still to pay.

Instruction: Give a clear patient-facing explanation using the supplied figures, then explain what you would check before requesting payment.

Context:

Fictional estimate: office fee $640; estimated insurer contribution $320; patient deposit of $80 already posted to this visit. The patient says, “The estimate says my part is $320, but I already paid $80. Why do I owe $320 again?” The insurer has not confirmed its final payment. You may explain the displayed figures; the billing coordinator handles disputed charges and coverage questions. No additional fee or payment is recorded.

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