A patient reports a new allergy that is absent from the intake record. What happens next?

Instruction: Give your words to the patient and a concise handoff to the dentist.

Context:

Fictional intake case: the record from the previous visit says “no known allergies.” Before today’s care, the patient says, “Since my last visit, another clinician told me I am allergic to a medication. I brought a letter.” You have not read or verified the letter. Office policy requires new medical-history information to reach the dentist before care proceeds. You may collect and document information using the approved workflow, but cannot interpret it or change the treatment plan.

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I'd thank the patient for telling me and explain that the dentist needs to review the new information before today's care...

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