You notice information may have been entered in the wrong patient’s chart. What do you do?

Instruction: Explain your next actions and give a concise message to the dentist or records lead.

Context:

Fictional training case:

  • The open chart displays patient identifier A104.
  • A pending image attachment is labeled B207.
  • The dentist has not reviewed the attachment.
  • You are authorized to report errors but not to move or delete clinical images.

Both identifiers are invented. Explain what you would communicate and what must be checked before the item is relied on.

Updated

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I'd stop the attachment step and say, 'This chart is A104, but the attachment is labeled B207...

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