How would you coach a cook who repeatedly misses a standard?

Example Answer

I would speak with them privately and use specific examples of the standard being missed. I would ask them to show me the process so I could see whether the issue was understanding, equipment, workload, or execution. Then I would demonstrate the correct method, have them repeat it, and agree on what I would check during the next shift. If the problem continued, I would document it and follow the restaurant’s performance process with the appropriate manager. I would support learning, but I would also be clear that guests must receive the agreed standard.

Make it your own

Choose a concrete standard you have coached or would be qualified to teach. Describe a realistic check-in and your actual authority in the performance process rather than promising discipline you cannot authorize.

Why this works

It combines diagnosis, practical instruction, follow-up, and accountability without treating repeated mistakes as a reason to humiliate someone.