[Behavioral] Tell me about a time you realized the original request was not the real problem.

Instruction: Answer this as a story where your analysis changed the team's understanding of what actually needed to be solved.

Context: Assesses whether the candidate can uncover the deeper issue behind an initial request.

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I worked on a request that came in as a need for a new approval feature. On the surface, it sounded straightforward: add one more approval step so fewer errors reach the downstream team...

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