[UAT/Delivery] A project delivered what was asked for, but the business problem is still not solved. How do you respond?

Instruction: Explain how you would handle the situation where the team met scope but failed the underlying business need.

Context: Assesses whether the candidate can recognize when delivery success and business success are not the same thing.

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I would investigate the gap between delivered scope and the intended outcome without assuming its cause. The original solution may have been inadequate, a key assumption may have failed, adoption may be incomplete, the business context may have changed, or the outcome measure may not yet be reliable...

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