Instruction: Explain how you respond when the numbers and the stakeholder narrative do not line up.
Context: Assesses whether the candidate can navigate evidence versus stakeholder experience without becoming combative.
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I would not assume the data is right and the stakeholder is wrong, or the other way around. A mismatch between perception and data is a signal to investigate. Sometimes the stakeholder is reacting to a real issue that is hidden inside an aggregate metric. Sometimes the metric definition is off. Sometimes the problem is recent and not yet visible...
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