Instruction: Explain what makes a current-state process map valuable in a real business analysis context.
Context: Assesses whether the candidate knows how to create process maps that are useful rather than decorative.
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A good current-state process map should show how the work actually happens, not how people think it is supposed to happen. At a minimum, I want it to capture the major steps, handoffs, decisions, inputs, outputs, and the roles involved. If timing, rework, approvals, or exceptions are part of the pain, I want those visible too, because a process map that...
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