[UAT/Delivery] UAT is failing and business users say the feature does not match what they expected. What do you do?

Instruction: Explain how you would handle a real UAT breakdown where users, engineers, and the business may all be seeing the problem differently.

Context: Assesses whether the candidate can triage the gap between delivered behavior and business expectation without blame or chaos.

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My first step would be to slow the conversation down enough to understand what kind of problem we actually have...

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