Instruction: Explain the safety controls you would put around an agent that mixes read and write actions.
Context: Assesses whether the candidate can design a practical architecture and explain the main tradeoffs. Explain the safety controls you would put around an agent that mixes read and write actions.
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I would separate read privileges from write privileges and make ticket updates policy-aware. Searching docs is a lower-risk action than mutating a ticket that may trigger downstream workflow, customer communication, or SLA handling.
The guardrails should include permission checks, schema validation for updates, allowed field constraints, evidence...
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