A customer-facing agent is overusing memory and surfacing outdated facts. How would you rebalance context?

Instruction: Describe how you would reduce stale-memory errors in a production agent.

Context: Tests how the candidate diagnoses the problem, chooses the safest next step, and reasons through recovery. Describe how you would reduce stale-memory errors in a production agent.

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I would reduce memory to what is durable and user-specific, then prioritize fresh evidence for factual questions. Memory should help with continuity, preferences, and confirmed constraints. It should not compete with current source-of-truth retrieval for time-sensitive facts.

I would also make precedence explicit. If fresh...

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