How would you explain tool selection to a non-technical stakeholder?

Instruction: Describe how an agent decides between available tools in language a product or operations partner would understand.

Context: Checks whether the candidate can explain the core concept clearly and connect it to real production decisions. Describe how an agent decides between available tools in language a product or operations partner would understand.

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I would explain it as task routing. The agent is matching the current need to the tool that can answer...

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